Excellent! freenet TV’s self-service portal makes millions of customers happy.
In a few steps to the goal – and at the end, a smile on your face. Nothing less than the best user experience is what freenet TV expects from its online portal. Because that is where everything happens: From the reception check to equipment sales to support. This poses a high demand not only on the user interface, but also on the technology in the background.
Simply watch TV. Easily become a customer.
freenet TV is THE provider of DVB-TV2 television in Germany: Nearly two million viewers can receive HD-quality television via antenna, mainly from private broadcasters such as RTL and ProSieben.
For customer communication, freenet TV relies heavily on online formats and thus on the self-service portal developed by us. Here, prospective customers become happy ones in just a few steps – and that in the long run, thanks to many convenient service and support functions.
All in one place:
Works like a charm! High demands on front and back end.
The self-service portal impresses with its perfect user experience. From the inviting design to the appealing address to the clear structure: Everything is very simple for the users.
To meet these expectations also during the technical implementation is a challenge with a complex service portal like freenet TV. Our developers have mastered it and have set up both a front end and back end that run like clockwork.
Agile development. Our services at a glance:
- Complex technical concept and architecture
- Responsive front-end design
- Integration into existing systems and linking of interfaces
- Back-end programming on the basis of Symfony 2 with Sonata bundles
- Integration of a shop system including payment functions
- Management of various partners
- Self-service portal also as a mobile app
freenet TV is convincing. Not only to customers.
- Uwe Hofer
- Director Media Industries
- +49 30 246 560 216
- +49 151 121 915 45
- E-mail Uwe