Excellent! freenet TV’s self-service portal makes millions of customers happy.

Excellent! freenet TV’s self-service portal makes millions of customers happy.

In a few steps to the goal – and at the end, a smile on your face. Nothing less than the best user experience is what freenet TV expects from its online portal. Because that is where everything happens: From the reception check to equipment sales to support. This poses a high demand not only on the user interface, but also on the technology in the background.

Simply watch TV. Easily become a customer.

freenet TV is THE provider of DVB-TV2 television in Germany: Nearly two million viewers can receive HD-quality television via antenna, mainly from private broadcasters such as RTL and ProSieben.

For customer communication, freenet TV relies heavily on online formats and thus on the self-service portal developed by us. Here, prospective customers become happy ones in just a few steps – and that in the long run, thanks to many convenient service and support functions.

All in one place:

Works like a charm! High demands on front and back end.

The self-service portal impresses with its perfect user experience. From the inviting design to the appealing address to the clear structure: Everything is very simple for the users.

To meet these expectations also during the technical implementation is a challenge with a complex service portal like freenet TV. Our developers have mastered it and have set up both a front end and back end that run like clockwork.

Agile development. Our services at a glance:

  • Complex technical concept and architecture
  • Responsive front-end design
  • Integration into existing systems and linking of interfaces
  • Back-end programming on the basis of Symfony 2 with Sonata bundles
  • Integration of a shop system including payment functions
  • Management of various partners
  • Self-service portal also as a mobile app
  • etc.

freenet TV is convincing. Not only to customers.

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Uwe Hofer
Name:
Uwe Hofer
Position:
Director New Business
Telefonnummer:
+49 30 246 560 216
Whatsapp:
+49 151 121 915 45
E-Mail:
E-mail Uwe